Refund and Returns Policy

What can I return?

Damaged products, defective products, and incorrectly supplied product

You must notify us within 7 days of dispatch of the items. We will arrange for our courier to collect the product, and we will pay for the return shipping. We will replace the product with another copy of the same product and will courier it to you free of charge.

If another copy of the same product is not available, we will refund the full amount of the purchase.

Digital Content

No returns or refunds on digital content.

If you feel your digital content is defective in some way (missing pages, incorrect book, etc.), you must report the problem via email (mj@devotedliving.com) within 1 week of purchase.

How to return an item

You can send it via courier to 310 Lois Avenue, Newlands, Pretoria, 0181.

Once we receive your returned item, we will refund your money as soon as we have verified that everything is in order.

Cancellation of orders

You have the right to cancel any order within 24 hours of placing it.

Please forward your order number as well as proof of banking details to (mj@devotedliving.com) so that we can affect the refund.

Shipping Note

If you cancel your order after receiving the item, shipping fees will come into effect.

If you are concerned about security, please read our privacy policy.

Need help?

Contact us at (mj@devotedliving.com) for questions related to refunds and returns.